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Feature #17313

Tails doesn't restart after applying an automatic upgrade

Added by sajolida about 1 month ago. Updated about 1 month ago.

Status:
Confirmed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Code
Blueprint:
Starter:
Affected tool:
Upgrader

Description

On my machine, after doing an automatic upgrade from 4.0 to 4.1 and choosing "Restart Now" my laptop hanged on a grey screen but never restarted. Restarting from the system menu works fine otherwise: it displays the same grey screen but a console message appears on the "Rebooting system" (or something like that).

Could this possibly trigger some occurrences of #10976 if people end up forcing the shutdown?


Related issues

Related to Tails - Bug #17026: Long delay while rebooting after applying an automatic upgrade Resolved

History

#1 Updated by intrigeri about 1 month ago

  • Related to Bug #17026: Long delay while rebooting after applying an automatic upgrade added

#2 Updated by intrigeri about 1 month ago

On my machine, after doing an automatic upgrade from 4.0 to 4.1 and choosing "Restart Now" my laptop hanged on a grey screen but never restarted.

This looks suspiciously like #17026, so let me ask: how long did you wait before concluding it never restarts?

(I realize that from a user's perspective, a long delay with no feedback can be equivalent to "never restarts". But to fix this problem, we need data about what's actually happening under the hood, not only about how the user interprets it :)

Restarting from the system menu works fine otherwise: it displays the same grey screen but a console message appears on the "Rebooting system" (or something like that).

Do I understand correctly that in this context, "otherwise" means "in cases when I did not just apply an automatic upgrade"?

#3 Updated by sajolida about 1 month ago

I don't know how long I waited.

I'll test again for 4.2 or when I'll have a fix for #17316.

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