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Bug #17183

Seahorse fails to import PGP public key

Added by goupille 5 months ago. Updated 5 days ago.

Status:
In Progress
Priority:
Elevated
Assignee:
Category:
-
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
doc/17183-import-gpg-key
Type of work:
Research
Blueprint:
Starter:
Affected tool:

Description

several users reported that since the upgrade to tails 4, they are not able to import PGP public keys anymore from seahorse.

Upstream bug reports:

but nobody seems to work on it there.

importing the key from a terminal with gpg --import should work

0001-Document-how-to-import-OpenPGP-public-keys-on-the-co.patch View (4.59 KB) sajolida, 03/26/2020 05:58 PM

output.pdf (128 KB) sajolida, 03/26/2020 06:06 PM


Related issues

Related to Tails - Feature #16531: Define our core code base In Progress 03/05/2019
Related to Tails - Bug #6568: Mention Seahorse in documentation Confirmed 01/05/2014
Blocks Tails - Feature #17247: Core work 2020Q1 → 2020Q2: Technical writing Confirmed

History

#1 Updated by goupille 5 months ago

Bug report: 7a12aedbdd918176d7ccb1a3d5b044c6
Bug report: 3f29c3821f92b1e4b3c0b1254bcad83
Bug report: c411a6718a435e7c42ab17b31071dfb0

#2 Updated by goupille 5 months ago

Bug report: fac29e2f193a2e2ed2365587931376f3

#3 Updated by intrigeri 5 months ago

#4 Updated by intrigeri 5 months ago

  • Assignee deleted (intrigeri)

#5 Updated by intrigeri 5 months ago

Ouch!

I see that many users are affected.

I'd like us to decide on #16531 what OpenPGP use cases we want (and realistically can) support.

#6 Updated by numbat 5 months ago

A user has reported that modifying key details has issues as well, I'm not sure if this is related to this issue. Let me know if I should open a new ticket.

#7 Updated by intrigeri 5 months ago

Hi @numbat,

A user has reported that modifying key details has issues as well, I'm not sure if this is related to this issue. Let me know if I should open a new ticket.

This seems to be a different problem. At this point we don't know if they share a single root cause, so yeah, let's track them separately.

#8 Updated by numbat 5 months ago

Hello @intrigeri, thanks. I opened a new ticket #17223

#9 Updated by numbat 5 months ago

A user claims that they were able to import their private PGP key. It doesn't show up in the list but it is there and can be used.

Bug report: f2d8be746dd1784778124581e4639104

#10 Updated by goupille 3 months ago

  • Assignee set to sajolida

@sajolida, a lot of users are reporting this problem, nobody seems to work on that there, so it may be a good idea to add it to the known issues list, with a more thoroughly workaround documentation for people unfamiliar with command line ?

#11 Updated by emmapeel 2 months ago

goupille wrote:

@sajolida, a lot of users are reporting this problem, nobody seems to work on that there, so it may be a good idea to add it to the known issues list, with a more thoroughly workaround documentation for people unfamiliar with command line ?

yes please. also https://www.reddit.com/r/tails/comments/ep13c4/_/feo518d/

Our template goes like:

I think that you are affected by this bug :

https://gitlab.gnome.org/GNOME/seahorse/issues/236

We have this ticket on our own bugtracker to see what we can do on our side :

https://redmine.tails.boum.org/code/issues/17183

In the mean time you should be able to import you keys from a terminal :

Applications>Favorites>Terminal 

type the following command (with a space at the end and without pressing 'enter') :

gpg --import

Drag and drop the key file in the terminal and press enter.

#12 Updated by emmapeel about 2 months ago

  • Priority changed from Normal to Elevated

i raise the priority for this ticket because many users are facing trouble and contacting us in support.

maybe we can add something to the release notes and/or the https://tails.boum.org/support/known_issues/ page?

#13 Updated by intrigeri about 1 month ago

FWIW I've reproduced this problem on my sid system (seahorse 3.34-1).

#14 Updated by intrigeri about 1 month ago

  • Description updated (diff)

(Adding links to Debian bugs.)

#15 Updated by sajolida 13 days ago

  • Related to Bug #6568: Mention Seahorse in documentation added

#16 Updated by sajolida 13 days ago

  • Blocks Feature #17247: Core work 2020Q1 → 2020Q2: Technical writing added

#17 Updated by sajolida 13 days ago

  • Assignee changed from sajolida to cbrownstein
  • Target version set to Tails_4.5
  • Feature Branch set to doc/17183-import-gpg-key

It's been a top issue since 4.0 so I consider it as core work (#17247).

Here is a branch; written under the influence of a powerful virus possessing my body, so probably highly buggy!

@cbrownstein: Please have a look!

@emmapeel, @goupille, @numbat: Someone from help desk too please :)

#18 Updated by sajolida 7 days ago

  • Status changed from Confirmed to In Progress

#20 Updated by sajolida 5 days ago

And the PDF of the page.

Also available in: Atom PDF