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Bug #17049

Recent MacBook does not start: no boot menu, black screen

Added by intrigeri 3 months ago. Updated 17 days ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
-
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Test
Blueprint:
Starter:
Affected tool:

Description

This was reported on tails-testers@ on a Macbook Pro 13-inch 2017 ("Tails 4.0 beta 2" thread, starting on 2019-09-11). At my request, the reporter there nicely tested other Linux images:

The reporter (Clem Hewison <>) is happy to do more tests.

geb tells me this is a common problem on many recent MacBooks.


Related issues

Blocks Tails - Feature #16209: Core work: Foundations Team Confirmed
Blocked by Tails - Feature #15806: Use GRUB for USB boot on EFI 64-bit In Progress 08/18/2018

History

#1 Updated by intrigeri 3 months ago

#2 Updated by intrigeri 3 months ago

  • Related to Feature #15806: Use GRUB for USB boot on EFI 64-bit added

#3 Updated by intrigeri 3 months ago

  • Assignee set to intrigeri

Next steps:

  1. Have an image with GRUB (instead of syslinux) built → #15806.
  2. Ask the OP to test that image.
  3. If it still does not work, compare a Tails image with a Debian one that works and identify potentially relevant differences.
  4. Get rid of some of these differences and build candidate images.
  5. Ask testers to test new candidate images.

#4 Updated by intrigeri 3 months ago

  • Related to deleted (Feature #15806: Use GRUB for USB boot on EFI 64-bit)

#5 Updated by intrigeri 3 months ago

  • Blocked by Feature #15806: Use GRUB for USB boot on EFI 64-bit added

#6 Updated by intrigeri 3 months ago

  • Assignee changed from intrigeri to geb
  • Type of work changed from Research to Test

Clement reported that GRUB solves the problem.

geb, I'm moving this ticket to your plate so you can test the latest USB image (.img@) from https://nightly.tails.boum.org/build_Tails_ISO_feature-6560-secure-boot/lastSuccessful/archive/build-artifacts/.

#7 Updated by geb 3 months ago

geb, I'm moving this ticket to your plate so you can test the latest USB image (.img@) from https://nightly.tails.boum.org/build_Tails_ISO_feature-6560-secure-boot/lastSuccessful/archive/build-artifacts/.

ACK. I will be able to performs tests starting by the beginning of october. (The symptoms I observed weres a bit different, as it was hanging in the screen one can select the USB Stick, without going to a black screen, but maybe will it also work :) ).

#8 Updated by geb 18 days ago

Hi,

Confirmed to work on a MacBook Pro 13" 2017, which was not booting Tails at all before (hanging in UEFI menu).
(This model however, doesn't seems to have any usable drivers for trackpad / keyboard, was not working nor Tails nor on Debian Buster Live).

@intrigeri Please unassign me if you don't need more tests. I'll try to perform more in the next weeks, depending the availability of my contacts.

#9 Updated by intrigeri 17 days ago

intrigeri Please unassign me if you don't need more tests. I'll try to perform more in the next weeks, depending the availability of my contacts.

If possible, it would be nice to have a few more test results, to gain more confidence that we can generalize them, e.g. when we'll announce "we've fixed X and Y" :)

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