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Feature #16991

Cognitive walkthrough of automatic and manual upgrades

Added by sajolida 8 months ago. Updated 4 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
-
Target version:
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:
Starter:
Affected tool:
Upgrader

Description

I never use Tails Upgrader myself and we don't have RMs resources to do a usability testing of the whole process, so I'll do a cognitive walkthrough of the entire processes.

Upgrades are still the most frequent complain when interviewing users, I'm afraid that #15281 will actually make things a bit more painful for people with poor Internet connection (eg. most of the Global South), and there might be other low-hanging fruits elsewhere (doc, phrasing, feedback, etc.).


Related issues

Related to Tails - Feature #10885: Better integrate new upgrade scenarios with upgrade documentation Resolved 01/08/2016
Related to Tails - Feature #17151: Point Tails Upgrader to /doc/upgrade Resolved
Blocks Tails - Feature #16688: Core work 2019Q3 → 2019Q4: User experience Resolved
Blocks Tails - Feature #15288: Document tricks for power users vs. bigger downloads for automatic upgrade Confirmed 02/05/2018

History

#1 Updated by sajolida 8 months ago

  • Blocks Feature #16688: Core work 2019Q3 → 2019Q4: User experience added

#2 Updated by sajolida 7 months ago

  • Related to Feature #10885: Better integrate new upgrade scenarios with upgrade documentation added

#3 Updated by sajolida 6 months ago

  • Related to Feature #17151: Point Tails Upgrader to /doc/upgrade added

#4 Updated by sajolida 6 months ago

I did the one for manual upgrades. See #10885, #17151, #17069, and #17068.

#5 Updated by sajolida 4 months ago

  • Target version set to Tails_4.1

I'll do this when upgrading myself from 4.0 to 4.1.

#6 Updated by sajolida 4 months ago

  • Target version changed from Tails_4.1 to Tails_4.2

#7 Updated by sajolida 4 months ago

  • Blocks Feature #15288: Document tricks for power users vs. bigger downloads for automatic upgrade added

#8 Updated by sajolida 4 months ago

  • Status changed from Confirmed to Resolved

I did the one for automatic upgrades when upgrading my machine from 4.0 to 4.1: #17314, #17312, #17313, #17310, #7878#note-9, #6502.

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