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Feature #16991

Cognitive walkthrough of automatic and manual upgrades

Added by sajolida 3 months ago. Updated 27 days ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:
Starter:
Affected tool:
Upgrader

Description

I never use Tails Upgrader myself and we don't have RMs resources to do a usability testing of the whole process, so I'll do a cognitive walkthrough of the entire processes.

Upgrades are still the most frequent complain when interviewing users, I'm afraid that #15281 will actually make things a bit more painful for people with poor Internet connection (eg. most of the Global South), and there might be other low-hanging fruits elsewhere (doc, phrasing, feedback, etc.).


Related issues

Related to Tails - Feature #10885: Better integrate new upgrade scenarios with upgrade documentation Resolved 01/08/2016
Related to Tails - Feature #17151: Point Tails Upgrader to /doc/upgrade Resolved
Blocks Tails - Feature #16688: Core work 2019Q3 → 2019Q4: User experience Confirmed

History

#1 Updated by sajolida 3 months ago

  • Blocks Feature #16688: Core work 2019Q3 → 2019Q4: User experience added

#2 Updated by sajolida about 2 months ago

  • Related to Feature #10885: Better integrate new upgrade scenarios with upgrade documentation added

#3 Updated by sajolida 27 days ago

  • Related to Feature #17151: Point Tails Upgrader to /doc/upgrade added

#4 Updated by sajolida 27 days ago

I did the one for manual upgrades. See #10885, #17151, #17069, and #17068.

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