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Bug #16726

NMI Watchdog Hard Lockup error on a Dell M15 with NVIDIA GTX 1660 (Turing)

Added by goupille 4 months ago. Updated 4 months ago.

Status:
Duplicate
Priority:
Normal
Assignee:
-
Category:
Hardware support
Target version:
-
Start date:
Due date:
% Done:

0%

Feature Branch:
Type of work:
Research
Blueprint:
Starter:
Affected tool:

Description

a user reported facing the following issue when trying to start Tails on a Dell M15 with an 8th gen i7 and a NVidia GTX 1660 (full specs :https://www.dell.com/support/manuals/us/en/04/alienware-m15-laptop/alienware-m15-setup-and-specifications/):

NMI watchdog: Watchdog detected hard LOCKUP on cpu XX

it looks a lot like #15116, but the workarounds proposed for the Dell XPS 9560 are failing with this error :

ACPI BIOS Error (bug): Failure creating [\SB.PCI0.SAT0.PRT4._GTF], AE_ALREADY_EXISTS

Related issues

Duplicates Tails - Bug #16764: Low resolution or no X.Org at all with NVidia NV160 (Turing) Resolved

History

#1 Updated by goupille 4 months ago

disabling the discrete card in the BIOS doesn't fix the issue

#2 Updated by intrigeri 4 months ago

  • Subject changed from NMI Watchdog Hard Lockup error on a Dell M15 to NMI Watchdog Hard Lockup error on a Dell M15 with NVIDIA GTX 1660 (Turing)
  • Category set to Hardware support
  • Status changed from New to Confirmed

#3 Updated by intrigeri 4 months ago

  • Duplicates Bug #16764: Low resolution or no X.Org at all with NVidia NV160 (Turing) added

#4 Updated by intrigeri 4 months ago

  • Status changed from Confirmed to Duplicate
  • Assignee deleted (intrigeri)

Let's track all Turing issues on #16764 for now: as long as we ship a kernel that has no support for this chipset, tracking every single possible consequence on a separate ticket has a rather poor cost/benefit IMO.

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