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Feature #15130

Feature #14548: Fix issues identified in the expert review done by jaster on our installation instructions

Restructure our support page and content

Added by sajolida almost 2 years ago. Updated over 1 year ago.

Status:
Confirmed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
09/28/2013
Due date:
% Done:

33%

Feature Branch:
Type of work:
End-user documentation
Starter:
Affected tool:

Subtasks

Feature #6319: Restructure the documentation on Mac supportConfirmed

Feature #14533: Cross-reference /support/known_issues and /support/faqResolved

Feature #14536: Restructure the Known issues pageConfirmed


Related issues

Related to Tails - Feature #14788: Add anchors to the troubleshooting parts of the installation doc In Progress 10/04/2017
Related to Tails - Bug #12474: Document troubleshooting tips for more failure scenarios throughout installation assistant Rejected 12/05/2017
Related to Tails - Bug #11665: Clean up known issues page, 4.0 edition Resolved
Related to Tails - Feature #11515: Explain better how to reach our XMPP channels (support and dev) Confirmed 06/07/2016
Related to Tails - Bug #11423: Merge /support/chat and /contribute/chat into /about/contact Confirmed 05/16/2016
Related to Tails - Feature #6551: Link to the known issues for current version from the general ones Confirmed 12/29/2013
Related to Tails - Feature #11770: Improve Tails user support: investigate Reddit as a semi-official support channel Resolved 09/03/2016
Related to Tails - Bug #14505: Merge help desk internal answers to public doc Resolved 07/26/2018
Related to Tails - Bug #11392: Tails does not start: document workarounds to reach debug information Rejected 04/29/2016
Related to Tails - Bug #10347: Troubleshooting for automatic upgrades that fail to restart Resolved 10/07/2015

History

#1 Updated by sajolida almost 2 years ago

  • Related to Feature #14788: Add anchors to the troubleshooting parts of the installation doc added

#2 Updated by sajolida almost 2 years ago

  • Related to Bug #12474: Document troubleshooting tips for more failure scenarios throughout installation assistant added

#3 Updated by sajolida almost 2 years ago

  • Related to Bug #11665: Clean up known issues page, 4.0 edition added

#4 Updated by sajolida almost 2 years ago

  • Related to Feature #11515: Explain better how to reach our XMPP channels (support and dev) added

#5 Updated by sajolida almost 2 years ago

  • Related to Bug #11423: Merge /support/chat and /contribute/chat into /about/contact added

#6 Updated by sajolida almost 2 years ago

  • Related to Feature #6551: Link to the known issues for current version from the general ones added

#7 Updated by sajolida almost 2 years ago

  • Related to Feature #6319: Restructure the documentation on Mac support added

#8 Updated by sajolida almost 2 years ago

  • Related to Feature #14533: Cross-reference /support/known_issues and /support/faq added

#9 Updated by sajolida almost 2 years ago

  • Related to Feature #11770: Improve Tails user support: investigate Reddit as a semi-official support channel added

#10 Updated by sajolida almost 2 years ago

  • Status changed from New to Confirmed
  • Blueprint set to https://tails.boum.org/blueprint/support_page/

#11 Updated by u almost 2 years ago

  • Related to Bug #14505: Merge help desk internal answers to public doc added

#12 Updated by u almost 2 years ago

  • Related to Bug #11392: Tails does not start: document workarounds to reach debug information added

#13 Updated by u almost 2 years ago

  • Related to Bug #10347: Troubleshooting for automatic upgrades that fail to restart added

#14 Updated by u over 1 year ago

Also see discussion on #15753.

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