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Bug #15070

Problem connecting to the AP with a RTL8723BE wireless card.

Added by goupille over 1 year ago. Updated over 1 year ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Start date:
12/16/2017
Due date:
% Done:

100%

Feature Branch:
doc/15070-rtl8723be
Type of work:
End-user documentation
Blueprint:
Starter:
Affected tool:

Description

Since a few months, several users reported having troubles connecting with Realtek RTL8723BE chipsets. At first, I put that on a poor support of this chipset (http://forums.debian.net/viewtopic.php?t=131923 or https://bbs.archlinux.org/viewtopic.php?id=208472...), but given the number of reports I think that, if that's the case, an entry in the nown issue would be a good thing.

the last user reporting the error is not familiar at all with computers, but from what I understood, the wireless card is recognized, the module is loaded, but Network Manager doesn't show any networks available.

This user sent a whisperback report.


Related issues

Blocks Tails - Feature #13245: Core work 2018Q1: Foundations Team Resolved 06/29/2017

Associated revisions

Revision 265cf969 (diff)
Added by intrigeri over 1 year ago

Document how to troubleshoot issues with RTL8723be Wi-Fi adapter (refs: #15070)

Revision 5cecf13d
Added by intrigeri over 1 year ago

Merge branch 'doc/15070-rtl8723be' (Closes: #15070)

History

#1 Updated by intrigeri over 1 year ago

  • Category set to Hardware support
  • Status changed from Confirmed to In Progress
  • Assignee changed from intrigeri to cbrownstein
  • Target version set to Tails_3.5
  • % Done changed from 0 to 50
  • QA Check set to Ready for QA
  • Feature Branch set to doc/15070-rtl8723be
  • Type of work changed from Research to End-user documentation

Hi Cody! Could you please review my branch? If not, please reassign to sajolida :)

#2 Updated by intrigeri over 1 year ago

#3 Updated by cbrownstein over 1 year ago

  • Assignee changed from cbrownstein to intrigeri
  • QA Check changed from Ready for QA to Pass

Hi intrigeri!

On some computers with a RTL8723be Wi-Fi adapter, Tails may fail to discover Wi-Fi networks, provide unreliable Wi-Fi connections, or poor Wi-Fi performance.

I changed this sentence a bit. Otherwise, it can be read to mean that Tails may fail to discover; may fail to provide unreliable Wi-Fi connections; or may fail to poor Wi-Fi performance [sic].

https://github.com/cbrownstein/tails/tree/doc/15070-rtl8723be

#4 Updated by intrigeri over 1 year ago

#5 Updated by intrigeri over 1 year ago

#6 Updated by intrigeri over 1 year ago

  • Status changed from In Progress to Resolved
  • % Done changed from 50 to 100

#7 Updated by intrigeri over 1 year ago

I changed this sentence a bit. Otherwise, it can be read to mean that Tails may fail to discover; may fail to provide unreliable Wi-Fi connections; or may fail to poor Wi-Fi performance [sic].

Good catch, thanks! Merging :)

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