After automatic upgrade, keyboard and mouse do not work
Some users experienced this problem back on the update from 2.5 to 2.6, see #11839
It is also happening on updates from 2.11 to 2.12.
Dear users, we need some debugging information:¶
- Start another Tails, and add an administration password. - Start Disks from Applications / Utilities / Disks - Plug your broken Tails - Select it from the sidebar on Disks - Select the partition called "Tails" (NOT the one called TailsData) - Press the 'play' button to mount the partition. - Now that is mounted, you need to run some commands and send us the output: - cat /media/amnesia/Tails/live/Tails.module - sha256sum /media/amnesia/Tails/live/* - ls -l /media/amnesia/Tails/live/ - df /media/amnesia/Tails/live/ - the date/time when the upgrade was applied
You can mail this information to firstname.lastname@example.org with this ticket reference
Thanks in advance!