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Bug #12317

Bug #9960: Request tracker for help desk

Feature #15922: Feasibility study on request tracker for help desk

Test Helpy for request tracker for help desk

Added by elouann over 2 years ago. Updated 10 months ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
Infrastructure
Target version:
-
Start date:
03/11/2017
Due date:
% Done:

0%

Feature Branch:
Type of work:
Test
Starter:
Affected tool:

Description

The people from Riseup are now using Helpy:
https://0xacab.org/riseup/helpy

Emmapeel, as most of the tickets regarding RT are assigned to you, would you like to have a look?


Related issues

Blocks Tails - Bug #9805: Choose a tool for the request tracker for help desk Confirmed 07/24/2015

History

#1 Updated by elouann over 2 years ago

  • Blueprint set to https://tails.boum.org/blueprint/RT_for_help_desk/

#2 Updated by intrigeri almost 2 years ago

  • Blocks Bug #9805: Choose a tool for the request tracker for help desk added

#3 Updated by u 10 months ago

@emmapeel: would you like to have a look, or can you share this with other helpdesk members?

#4 Updated by sajolida 10 months ago

  • Subject changed from Request tracker for help desk: test Helpy to Test Helpy for request tracker for help desk

Emma: you might still do that on your free time, but please take #9805#note-14 into account.

#5 Updated by sajolida 10 months ago

  • Parent task changed from #9960 to #15922

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