Bug #9960: Request tracker for help desk
Feature #15922: Feasibility study on request tracker for help desk
Test Helpy for request tracker for help desk
The people from Riseup are now using Helpy:
Emmapeel, as most of the tickets regarding RT are assigned to you, would you like to have a look?
- Blueprint set to https://tails.boum.org/blueprint/RT_for_help_desk/
- Blocks Bug #9805: Choose a tool for the request tracker for help desk added
@emmapeel: would you like to have a look, or can you share this with other helpdesk members?
- Subject changed from Request tracker for help desk: test Helpy to Test Helpy for request tracker for help desk
Emma: you might still do that on your free time, but please take #9805#note-14 into account.
- Parent task changed from #9960 to #15922
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