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Bug #11744

Bug #9960: Request tracker for help desk

Feature #15922: Feasibility study on request tracker for help desk

Experiment with RT against our requirements

Added by sajolida almost 3 years ago. Updated 10 months ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
08/29/2016
Due date:
% Done:

0%

Feature Branch:
Type of work:
Sysadmin
Blueprint:
Starter:
Affected tool:

Description

sajolida and emmapeel will work on that in October.


Related issues

Blocked by Tails - Feature #9803: Call for a meeting to refine requirements for help desk request tracker Resolved
Blocks Tails - Bug #9805: Choose a tool for the request tracker for help desk Confirmed 07/24/2015

History

#1 Updated by bertagaz over 2 years ago

  • Target version changed from Tails_2.7 to Tails_2.9.1

#2 Updated by anonym over 2 years ago

  • Target version changed from Tails_2.9.1 to Tails 2.10

#3 Updated by anonym over 2 years ago

  • Target version changed from Tails 2.10 to Tails_2.11

#4 Updated by anonym over 2 years ago

  • Target version changed from Tails_2.11 to Tails_2.12

#5 Updated by intrigeri about 2 years ago

  • Target version deleted (Tails_2.12)

This has been postponed since 5 months => dropping target version for now. Feel free to re-add a (realistic) one if it helps you organize your work!

#6 Updated by intrigeri almost 2 years ago

  • Blocked by Feature #9803: Call for a meeting to refine requirements for help desk request tracker added

#7 Updated by intrigeri almost 2 years ago

  • Blocks Bug #9805: Choose a tool for the request tracker for help desk added

#8 Updated by u 11 months ago

Is this still on your plate?

#9 Updated by sajolida 10 months ago

Emma: you might still do that on your free time, but please take #9805#note-14 into account.

#10 Updated by sajolida 10 months ago

  • Parent task changed from #9960 to #15922

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