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Bug #11683

Feature #14534: Propose a better UX when Wi-Fi is not working

Improve installation instructions when Wi-Fi is not working (especially on macOS)

Added by Dr_Whax about 2 years ago. Updated 2 months ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Start date:
12/29/2017
Due date:
% Done:

0%

QA Check:
Feature Branch:
Type of work:
End-user documentation
Blueprint:
Starter:
Affected tool:
Installation Assistant

Description

This ticket is about

  • adding documentation in the installation assistant,
  • warning about potential possibility of lack of WiFi support
  • pointing users to external USB WiFi adapters.

team: sajolida, BitingBird for review


Related issues

Blocked by Tails - Feature #15131: Identify USB Wi-Fi adapters that are easily available and work with Tails Confirmed 08/30/2018
Blocks Tails - Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing Confirmed 09/11/2018

History

#1 Updated by intrigeri about 2 years ago

  • Target version set to 2017

#2 Updated by BitingBird about 1 year ago

  • Description updated (diff)

#3 Updated by intrigeri about 1 year ago

  • Subject changed from Improve Mac Tails user experience regarding WiFi to Improve Mac Tails user experience regarding Wi-Fi

#4 Updated by sajolida 12 months ago

  • Subject changed from Improve Mac Tails user experience regarding Wi-Fi to Improve installation instructions when Wi-Fi is not working (especially on macOS)

#5 Updated by u 10 months ago

  • Target version changed from 2017 to 2018

#6 Updated by u 10 months ago

  • Description updated (diff)

#7 Updated by sajolida 10 months ago

  • Parent task set to #14534

#8 Updated by sajolida 4 months ago

  • Blocks Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing added

#9 Updated by cbrownstein 3 months ago

  • QA Check set to Ready for QA

#10 Updated by sajolida 2 months ago

  • Blocked by Feature #15131: Identify USB Wi-Fi adapters that are easily available and work with Tails added

#11 Updated by sajolida 2 months ago

  • QA Check deleted (Ready for QA)

I had this ticket assigned to me because I think we should block on #15131 before documenting that.

Right now I don't feel like TL-WN722N (version 1.x) as our only option is a good thing to document because most likely users won't be able to purchase it easly and might purchase instead newer versions that might not work.

I pushed a structural change that I think is important as well. See 871642e7f8.

Please don't work on this again before I do.

#12 Updated by sajolida 2 months ago

  • Blocks deleted (Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing)

#13 Updated by sajolida 2 months ago

  • Blocks Feature #15941: Core work 2018Q4 → 2019Q2: Technical writing added

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