Migration to Icedove: Users don't realise how to stop the warning
Users don't understand that they need to disable persistence of Claws Mail after migration, and they keep clicking on the warning 'You need to migrate to Icedove'.
The warning (or the migration howto) should mention this step, as some users are still clicking every time they start Icedove.
Explain how to disable the Claws Mail persistence feature (Will-fix: #11187)
#3 Updated by u over 3 years ago
I'm not sure how exactly this warning works. If I remember correctly, that it is shown only when Claws persistence is enabled.
I'm also not sure how this relates to #10742. Is is even possible to disable Claws persistence in that case?
I agree that it could be mentioned in the migration documentation, but I would need to set up quite a test case in order to test this at all. Maybe sajolida already has such a setup?
#6 Updated by emmapeel about 3 years ago
I like the changes, and it would have been good if they were there when we got rid of Claws mail, but I think people will not spot the new information on the howto easily after this time.
Maybe it is better to change the actual error message that appears?
Some users complained after a new release came, I think because they thought the new release will make the message dissapear.
#8 Updated by sajolida about 3 years ago
- Assignee changed from sajolida to anonym
- QA Check changed from Dev Needed to Ready for QA
Actually, the warning is not displayed if people go until the end of the
instructions and delete all their Claws Mail data: we check for
~/.claws-mail/accountrc before displaying the warning. So this problem
only occurs for people who didn't do the whole migration.
Still, I improved the warning to handle this better, see b3fbf4d.
Marking as "Ready for QA" for anonym as this imply some coding and you
and me can't merge this on our own.