Project

General

Profile

Bug #10632

Feature #8580: Installation Assistant

Feature #8592: Release the installation assistant

Improve troubleshooting section for restart

Added by sajolida over 3 years ago. Updated over 3 years ago.

Status:
Resolved
Priority:
Elevated
Assignee:
-
Category:
Installation
Target version:
Start date:
11/24/2015
Due date:
% Done:

100%

QA Check:
Pass
Feature Branch:
web/10632-restart-troubleshooting
Type of work:
End-user documentation
Blueprint:
Starter:
Affected tool:
Installation Assistant

Description

  • Move shutdown before boot menu key [77] [79]
  • Explain to press-and-hold boot menu key before powering on [77]
  • Link to website of computer vendors in list of boot menu keys
  • Mention faulty USB sticks

Related issues

Related to Tails - Bug #10649: Have a video to explain how to start Tails (and use the boot menu key) Confirmed 11/24/2015

Associated revisions

Revision d871ce62
Added by sajolida over 3 years ago

Merge remote-tracking branch 'origin/web/10632-restart-troubleshooting' (Closes: #10632)

History

#1 Updated by sajolida over 3 years ago

  • Parent task set to #8590

#2 Updated by sajolida over 3 years ago

Regarding "Explain to press-and-hold boot menu key before powering on [77]" this might actually be problematic on some BIOS.

See for example: https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/When-booting-I-get-an-Error-0210-Stuck-Key-01-Lenovo-Thinkpad/td-p/1404855

Having a "key stuck" on a Thinkpad X400 leads to a BIOS error so simulating this problably does the same.

#3 Updated by sajolida over 3 years ago

On Dell Inspiron 9300 "press-and-hold" doesn't work while "press repeatedly" works.

#4 Updated by sajolida over 3 years ago

  • Related to Bug #10649: Have a video to explain how to start Tails (and use the boot menu key) added

#5 Updated by sajolida over 3 years ago

Let's move the discussion on which method to document on #10649.

#6 Updated by sajolida over 3 years ago

  • Assignee changed from sajolida to tchou
  • QA Check set to Info Needed
  • Feature Branch set to web/10632-restart-troubleshooting

Done a first implementation in, reassigning to tchou as we're now blocked by the discussion on #10649.

#7 Updated by tchou over 3 years ago

  • Priority changed from Normal to Elevated
  • Target version changed from Tails_1.8 to Tails_2.0

#8 Updated by sajolida over 3 years ago

  • Parent task changed from #8590 to #8592

#9 Updated by sajolida over 3 years ago

  • Assignee changed from tchou to sajolida

I'll implement the decision from #10649#note-10.

#10 Updated by sajolida over 3 years ago

  • QA Check deleted (Info Needed)

#11 Updated by sajolida over 3 years ago

  • Assignee changed from sajolida to tchou
  • QA Check set to Ready for QA

#12 Updated by tchou over 3 years ago

  • Assignee deleted (tchou)
  • QA Check changed from Ready for QA to Pass

#13 Updated by sajolida over 3 years ago

  • Status changed from Confirmed to Resolved
  • % Done changed from 0 to 100

Also available in: Atom PDF