Name of the affected software ----------------------------- Giving us an email address allows us to contact you to clarify the problem. This is needed for the vast majority of the reports we receive as most reports without any contact information are useless. On the other hand it also provides an opportunity for eavesdroppers, like your email or Internet provider, to confirm that you are using Tails. Exact steps to reproduce the error ---------------------------------- Using Tails on a computer doesn't alter or depend on the operating system installed on it. So you can use it in the same way on your computer, a friend's computer, or one at your local library. After shutting down Tails, the computer will start again with its usual operating system. Tails is configured with special care to not use the computer's hard-disks, even if there is some swap space on them. The only storage space used by Tails is in RAM, which is automatically erased when the computer shuts down. So you won't leave any trace on the computer either of the Tails system itself or what you used it for. That's why we call Tails "amnesic". Actual result and description of the error ------------------------------------------ Why wrap each line separately instead of wrapping the entire message in one go, which would plausibly produce a nicer, more readable, reflowed output? If we really need to wrap each line separately, then perhaps we should follow the textwrap doc that reads "If you’re just wrapping or filling one or two text strings, the convenience functions should be good enough; otherwise, you should use an instance of TextWrapper for efficiency". Please wrap at 70 chars so that these lines don't become too long once prepended by quoting markup later on. Sorry the ticket instructed you to do something different :/ Desired result -------------- The textwrap module provides some convenience functions, as well as TextWrapper, the class that does all the work. If you’re just wrapping or filling one or two text strings, the convenience functions should be good enough; otherwise, you should use an instance of TextWrapper for efficiency.